One of the most significant differentiators between SugarCRM and it's competitors is that SugarCRM combines powerful customisation tools with a commercial open source platform, meaning that the level of customisation that's possible with SugarCRM is unparalleled. In addition, SugarCRM provides a well defined framework that allows CRM Online to customise the application in a manner that is entirely upgrade compatible. This means that your organisation gets a highly optimised CRM without taking on the legacy of having to manage customisations during upgrades.
SugarCRM incorporates a powerful customisation studio that combines:
- Comprehensive access controls
- Module Builder to build new modules within the CRM
- Layout editor for edit forms, list views, detail views, quick create forms and search forms
- Custom field editor for existing modules
- Powerful workflow engine
- Extensible code framework for code-based customisations
- Module loader for loading third party solutions into your CRM
- All customisations are entirely upgrade-safe
When the above tools are combined with SugarCRM's powerful logic hook framework, CRM Online is able to provide innovative solutions to address your business needs.
If you'd like to discuss what can be done for your organiosation, please get in touch today.
