info@hand CRBM
info@hand combines the core functionality of the web-based SugarCRM system with an extensive set of additional features to provide a complete business management system, including:
- Quoting, Order Management and Invoicing
- Time Tracking and Billing
- Enhanced Workflow Engine
- Reporting Engine
- Customer Portal with Financial History, Case Management and Quotation Approvals
- Integration with Financial Packages
- Synchronization with Mobile Devices
A CRM database can have different meanings to different organizations depending on their requirements. It’s a tool to help the business model and streamline their processes. info@hand has taken the approach of implementing and streamlining common business processes while allowing the flexibility to customize the application to suit each individual business.
The focus is to put an organisation’s core business information in the hands of those authorized to have it - anytime, anywhere. An integrated web-based application, this business management system will revolutionize information access throughout your business, and deliver these key business benefits:
- Increased Sales Effectiveness: The most productive lead sources and sales staff are clearly identified on graphical charts.
- Reduced Administrative Costs: Information is only typed in once - CRM, product catalog, proposals, invoicing, customer service, project and resource management - all share the same data.
- Improved Efficiency: Everyone in the business knows right away where to find information, without wasting time looking for it.
- Happier Customers: Dealing with employees who now know more about them and what’s going on in their account.
- Better Management: Sales pipelines that are much better understood provide clear visibility of any business upturn or downturn well before it represents an opportunity or risk for the business.
The following gallery shows some of the core functionality of the system. Note that this is typically customized for each organization.
